Terms of Service
These Terms of Service (hereinafter referred to as "these Terms") define the terms and conditions for using the website "Favorite Store: domain "https://f-favorite.net/"" (hereinafter referred to as "the Service") operated by Favorite Co., Ltd. (hereinafter referred to as "the Company"). To use the Service, you must read these Terms in their entirety and agree to these Terms and the separately stipulated Privacy Policy.
Chapter 1 General Provisions
Article 1 (Scope of Application and Changes to these Terms)
1. These Terms shall apply to the Company and users as defined in Article 4, regarding the provision and use of the Service.
2. The Company may, without prior consent from users, change all or part of these Terms in accordance with applicable laws and regulations, if changes to these Terms become necessary due to revisions of laws, changes in social conditions, or other circumstances.
3. When changing these Terms, the Company shall announce the effective date and content of the revised Terms by posting them on the Company's website or by other appropriate methods, or notify users.
4. If a member uses the Service after the effective date of the revised Terms, the user shall be deemed to have agreed to the revised Terms.
5. If all or part of these Terms are changed, only the revised Terms shall apply to the user and the Company regarding the use of the Service, and the user and the Company shall comply only with the revised Terms.
Article 2 (Use of the Service)
Article 1 (Scope of Application and Changes to these Terms)
1. These Terms shall apply to the Company and users as defined in Article 4, regarding the provision and use of the Service.
2. The Company may, without prior consent from users, change all or part of these Terms in accordance with applicable laws and regulations, if changes to these Terms become necessary due to revisions of laws, changes in social conditions, or other circumstances.
3. When changing these Terms, the Company shall announce the effective date and content of the revised Terms by posting them on the Company's website or by other appropriate methods, or notify users.
4. If a member uses the Service after the effective date of the revised Terms, the user shall be deemed to have agreed to the revised Terms.
5. If all or part of these Terms are changed, only the revised Terms shall apply to the user and the Company regarding the use of the Service, and the user and the Company shall comply only with the revised Terms.
Article 2 (Use of the Service)
1. Users shall use the Service in accordance with these Terms, the usage guide, privacy policy, etc., separately stipulated by the Company, upon agreeing to them.
2. If a user is a minor, they shall use the Service after obtaining the consent of their legal representative.
Article 3 (Content of the Service)
Users can perform the actions specified below within the Service. Services exclusively for members, as defined in Article 5, are described separately in Article 6.
1. Purchase products from the Company in accordance with the Company's prescribed methods.2. Read articles published on the Service by the user.
3. Otherwise, use services provided by the Company to users through the Service.
Chapter 2 Users and Members
Article 4 (Users)
"Users" refer to individuals who search, view, or use images, text, designs, logos, videos, and all other information (hereinafter referred to as "Content") provided by the Company on the Service, and who purchase or use products and services, after agreeing to comply with these Terms.
This also includes customers who have completed registration as a Favorite Store member (hereinafter collectively referred to as "Members") as defined in Article 5 below.
Article 5 (Members)
A member refers to an individual who has agreed to these Terms and the Privacy Policy, completed the registration of necessary information on the dedicated page of the Service, applied for membership, and whose membership application has been approved by the Company.
Article 6 (Use of Member Services)
Members can use the following services on this site:
1. Use of the member-only page (My Page).
2. Use of a 500-yen OFF coupon (usable only once) specified in the member registration completion email.
3. Other services provided by the Company to members through the Service.
Article 7 (Member Registration)
2. Use of a 500-yen OFF coupon (usable only once) specified in the member registration completion email.
3. Other services provided by the Company to members through the Service.
Article 7 (Member Registration)
1. Individuals wishing to register as members shall apply for member registration by setting and entering their name, gender, date of birth, postal code, address, telephone number, email address, and password on the dedicated page of the Service.
2. If the Company approves the application based on the preceding paragraph, the applicant shall be registered as a member when the Company sends a registration confirmation email.
3. Member registration is limited to individuals who have an address and reside in Japan.
4. If the applicant for member registration is a minor, they shall apply for member registration after obtaining the consent of their legal representative.
Article 8 (Loss of Membership Qualification)
The Company may revoke membership qualification in any of the following cases. Furthermore, the Company shall not be obligated to disclose any reasons for such revocation.
(1) If it is found that the member had previously been subject to disciplinary action, such as deletion of registration, due to a violation of any terms related to any service provided by the Company.
(2) If there were false statements, errors, or omissions in the member registration application details.
(3) If it is found that the member had previously delayed payment obligations, failed to receive products for a long period, made unreasonable requests for returns or exchanges, or committed other defaults regarding services provided by the Company.
(4) If it is found that the member had previously engaged in acts prohibited by Article 18 (Prohibited Acts) of these Terms.
(5) In other cases where the Company reasonably determines that the member is unsuitable for the operation and management of the services provided by the Company.
(6) If the Company determines that the member is an anti-social force (meaning crime syndicates, syndicate members, right-wing organizations, anti-social forces, or other equivalent entities; hereinafter the same), or is involved in any kind of interaction or involvement with anti-social forces, such as cooperating or participating in the maintenance, operation, or management of anti-social forces through financial provision or other means.
Article 9 (Changes to Member Registration Details)
1. If there is a change in the registered details, the member shall promptly change such details using the method specified by the Company.
2. The Company shall not be liable for any damages incurred by the member due to the member's failure to make changes to the registration in a timely manner.
Article 10 (Member Withdrawal Procedures)
1. Members wishing to withdraw may withdraw from the member service at any time by completing the procedures specified by the Company.
2. The Company may retain member information for a certain period even after the member's withdrawal, in accordance with applicable laws and regulations.
Article 11 (Management of Member User ID, Email Address, and Password)
1. Members shall properly manage and store their user ID, email address, and password related to the Service under their own responsibility.
2. Members shall not allow third parties to use their user ID, email address, and password, nor shall they lend, transfer, change the name of, sell, inherit, disclose, or leak them.
3. Members shall be responsible for any damages arising from insufficient management, misuse, unauthorized use by a third party, etc., of their user ID, email address, and password, and the Company shall not bear any responsibility whatsoever.
4. If a member discovers that their user ID, email address, or password has been used fraudulently by a third party, they shall immediately contact the Company.
Chapter 3 Purchase of Products
Article 12 (Purchase of Products)
1. Users can purchase and use products and services from the Company using the Service.
2. If a user wishes to purchase a product, they shall apply for the purchase or use of the product or service in accordance with the method specified by the Company.
3. A sales contract for the relevant product(s) shall be concluded between the user and the Company when the user completes the application in the preceding paragraph and the Company sends an email to the user confirming the order details.
4. Delivery of products through the Service is limited to Japan.
Article 13 (Cancellation of Sales Contract and Other Necessary Measures)
Notwithstanding Article 12, Paragraph 3, if the Company reasonably determines that there has been inappropriate conduct such as any of the following items or prohibited acts under Article 18, the Company may cancel the sales contract or take other appropriate measures.
1. If the user violates these Terms.
2. If the user's designated credit card company notifies the Company of non-performance of credit authorization.
3. If the Company determines that the order is not a normal order based on an unauthorized order analysis.
4. If the product is out of stock and cannot be delivered easily.
5. If delivery is not possible due to an unknown address or prolonged absence.
6. If a minor made a purchase without the approval of their legal representative.
Article 14 (Fees and Payment Methods)
1. The payment amount for products and services shall be the total of the purchase price of the products including consumption tax and shipping costs, as well as any associated handling fees.
2. Payment for products purchased through the Service shall be limited to payment by credit card in the name of the user or other payment methods separately approved by the Company.
3. In the case of credit card payment, the user shall comply with the conditions separately agreed upon between the user and the credit card company. If any dispute arises between the user and the credit card company in connection with the use of the credit card, the user and the credit card company shall resolve it responsibly.
Article 15 (Returns and Exchanges of Products)
Returns and exchanges due to customer convenience are generally not accepted.
If there is a defect in the product, erroneous delivery, or any other reason attributable to the Company, the product may be exchanged for the same product in principle, provided that the customer notifies the Company within 7 days using the method specified by the Company. In such cases, the Company shall bear all shipping costs related to returns and exchanges of products. Please note that exchanges may not be possible due to product shortages or other reasons. In such cases, the Company shall refund the payment for the product(s).
Article 16 (Disclaimer Regarding Products)
1. The Company shall not be liable for any defects in quality, material, function, performance, or compatibility with other products, or for any damages, losses, or disadvantages arising therefrom, regarding the Service and products sold through the Service, except in cases where such defects are attributable to the Company. The Company shall not bear any warranty or burden whatsoever, including liability for damages.
2. The Company shall fulfill its obligation to deliver products by shipping them to the delivery address specified at the time of purchase, and shall be exempted from such obligations, regarding troubles due to unknown delivery addresses, etc.
Chapter 4 Service Usage and Management
Article 17 (Information Management)
1. The Company may freely use all or part of the content sent by users in connection with the Service on the Company's website and affiliated sites and services. The Company shall not be required to pay any money or other consideration to users for using such content.
2. Regarding personal information of users that the Company obtains through the use of the Service, it shall be handled in accordance with the Company's Privacy Policy (https://f-favorite.net/pages/privacy-policy), and registered users agree that the Company will handle user information in accordance with this Privacy Policy.
3. The Company may, at its discretion, use and disclose information, data, etc., provided by users to the Company as statistical information in a form that cannot identify individuals, and users shall not object to this.
Article 18 (Prohibited Acts)
Users shall not engage in any of the acts listed below or acts that the Company deems to fall under any of the following items when using the Service. In the event that the Company or a third party incurs damages as a result of a violation of this provision, the user shall be responsible for compensating all such damages.
(1) Acts that violate public order and morals, laws and regulations, or acts related to criminal acts.
(2) Acts that cause inconvenience, disadvantage, or damage to the Company, other users of the Service, or other third parties, or acts that may cause such inconvenience, disadvantage, or damage.
(3) Acts that infringe or may infringe upon the intellectual property rights, portrait rights, privacy rights, honor, other rights or interests of the Company, other users of the Service, or other third parties.
(4) Acts that use the Service for commercial purposes (except for those previously approved by the Company).
(5) Acts by which a user uses content obtained through the Service outside the scope of private use.
(6) Sending or transmitting information that falls under or is deemed by the Company to fall under the following categories to the Company or other users of the Service through the Service:
- Information containing excessively violent or cruel expressions.
- Information containing false or misleading content.
- Information containing computer viruses or other harmful computer programs.
- Information containing expressions that defame or damage the credibility of the Company, other users of the Service, or other third parties.
- Information containing excessively obscene expressions.
- Information containing expressions that promote discrimination.
- Information containing expressions that promote suicide or self-harm.
- Information containing expressions that promote inappropriate use of drugs.
- Information containing anti-social expressions.
- Information that requests the dissemination of information to third parties, such as chain emails.
- Information containing expressions that are offensive to others.
(7) Reproducing, selling, publishing, distributing, disclosing, and similar acts of content obtained through the Service, through other users or third parties other than other users.
(8) Acts that place an excessive load on the Service's network or system.
(9) Reverse engineering or other analysis of software or other systems provided by the Company.
(10) Acts that may hinder the operation of the Service.
(11) Unauthorized access to the Company's network or system.
(12) Acts of impersonating a third party.
(13) Acts of using the ID or password of another user of the Service.
(14) Acts of using the Service by fraudulently using a credit card.
(15) Acts of collecting, accumulating, or storing information of other users of the Service.
(16) Acts that violate the terms of service regarding the use of the Service published on the Company's website.
(17) Providing benefits to anti-social forces.
(18) Promotional, advertising, soliciting, or business activities on the Service that have not been pre-approved by the Company.
(19) Other acts that the Company deems inappropriate.
Article 19 (Attribution of Rights)
1. All intellectual property rights in the Company's website and content provided through the Service belong to the Company or the licensors of the Company. The license to use the Service based on these Terms does not grant users permission to use intellectual property rights, and users shall not engage in acts that infringe intellectual property rights.
2. Unauthorized reproduction, unauthorized reproduction, or other unauthorized secondary use of all or part of the Company's content is strictly prohibited. If any act prohibited by domestic and international copyright laws and other laws is discovered, the Company may immediately take legal action.
3. Users represent and warrant to the Company that they have the lawful right to post or otherwise transmit content (text, images, videos, and other data) that they post or otherwise transmit using the Service, and that such posted data does not infringe upon the rights of any third party.
4. Users agree not to exercise moral rights of authors against the Company and its successors or licensees.
5. If any dispute arises between the Company and a third party due to the user's violation of the provisions of this Article, the user shall resolve such dispute at their own responsibility and expense, and shall not cause any damage, loss, or disadvantage to the Company. If the Company incurs any damage, loss, or disadvantage, the user shall compensate for it.
Article 20 (Suspension, Interruption, and Maintenance of the Service)
The Company may suspend or interrupt the provision of all or part of the Service without prior notice to users in any of the following cases:
(1) When performing urgent inspection or maintenance work on the system related to the Service.
(2) When the Service cannot be operated due to failures, malfunctions, excessive concentration of access, unauthorized access, hacking, etc., of computers, communication lines, etc.
(3) When the Service cannot be operated due to force majeure such as earthquakes, lightning, fires, wind and flood damage, power outages, or other natural disasters.
(4) When requested by an administrative or judicial body based on reasonable grounds.
(5) In other cases where the Company deems suspension or interruption necessary.
Article 21 (Changes and Termination of Service Content)
(2) When the Service cannot be operated due to failures, malfunctions, excessive concentration of access, unauthorized access, hacking, etc., of computers, communication lines, etc.
(3) When the Service cannot be operated due to force majeure such as earthquakes, lightning, fires, wind and flood damage, power outages, or other natural disasters.
(4) When requested by an administrative or judicial body based on reasonable grounds.
(5) In other cases where the Company deems suspension or interruption necessary.
Article 21 (Changes and Termination of Service Content)
1. The Company may change or terminate the content of the Service at its convenience.
2. The Company shall not be liable for any damage, loss, or disadvantage suffered by users in connection with the suspension or interruption of the Service, including changes or loss of member benefits specified in Article 6.
3. If the Company terminates the provision of the Service, the Company shall notify users in advance by a method determined by the Company.
Article 22 (Disclaimer Regarding the Service)
1. If the Company provides links from the Service to other websites or resources, or links from third-party websites or resources to the Service, the Company makes no guarantee or assumes no responsibility whatsoever regarding the content, use, and results of such linked websites or resources (including, but not limited to, legality, validity, accuracy, reliability, safety, recency, and completeness). If the Company reasonably determines that the content of a linked website or resource violates laws and regulations or is inappropriate for the management or operation of the Service, the Company may delete such link without any notice or warning to the member.
2. The Company shall not be liable for any damage, loss, or disadvantage suffered by users in connection with the suspension or interruption of the Service due to any of the items in Article 20 or other force majeure.
3. The Company shall be deemed to have fulfilled its obligations and shall be exempted from liability by processing transactions in accordance with the content registered by the user.
4. If a user causes damage to other users or third parties by using the Service, the user shall resolve the matter at their own responsibility and expense, and shall not cause any damage, loss, or disadvantage to the Company. If the Company incurs any damage, loss, or disadvantage, the user shall compensate for it.
5. The Company shall not be liable for any damages, losses, or disadvantages incurred by users arising from or in connection with the Service, unless there is intentional or gross negligence on the part of the Company.
Article 23 (Contact/Notification)
2. The Company shall not be liable for any damage, loss, or disadvantage suffered by users in connection with the suspension or interruption of the Service, including changes or loss of member benefits specified in Article 6.
3. If the Company terminates the provision of the Service, the Company shall notify users in advance by a method determined by the Company.
Article 22 (Disclaimer Regarding the Service)
1. If the Company provides links from the Service to other websites or resources, or links from third-party websites or resources to the Service, the Company makes no guarantee or assumes no responsibility whatsoever regarding the content, use, and results of such linked websites or resources (including, but not limited to, legality, validity, accuracy, reliability, safety, recency, and completeness). If the Company reasonably determines that the content of a linked website or resource violates laws and regulations or is inappropriate for the management or operation of the Service, the Company may delete such link without any notice or warning to the member.
2. The Company shall not be liable for any damage, loss, or disadvantage suffered by users in connection with the suspension or interruption of the Service due to any of the items in Article 20 or other force majeure.
3. The Company shall be deemed to have fulfilled its obligations and shall be exempted from liability by processing transactions in accordance with the content registered by the user.
4. If a user causes damage to other users or third parties by using the Service, the user shall resolve the matter at their own responsibility and expense, and shall not cause any damage, loss, or disadvantage to the Company. If the Company incurs any damage, loss, or disadvantage, the user shall compensate for it.
5. The Company shall not be liable for any damages, losses, or disadvantages incurred by users arising from or in connection with the Service, unless there is intentional or gross negligence on the part of the Company.
Article 23 (Contact/Notification)
1. Inquiries regarding the Service and other contacts or notifications from users to the Company, and notifications regarding changes to these Terms and other contacts or notifications from the Company to users, shall be made by the method determined by the Company.
2. If the Company makes a contact or notification to the email address or other contact information included in the registered details, the user shall be deemed to have received such contact or notification.
Article 24 (Assignment, etc., of Position under Service Use Agreement)
1. Users may not assign, transfer, succeed, pledge, or otherwise dispose of all or part of their position under the service use agreement or their rights, obligations, etc., under these Terms to any third party without the Company's prior written consent.
2. If the Company transfers its business related to the Service to another company, the Company may transfer its position under the user agreement, its rights or obligations under these Terms, and the user's registration details and other customer information to the transferee of such business transfer. Users shall agree to such transfer in advance in this paragraph. The business transfer stipulated in this paragraph shall include not only ordinary business transfers but also company splits and all other cases where the business is transferred.
Article 25 (Severability)
Even if any provision of these Terms, in whole or in part, is determined to be invalid or unenforceable by the Consumer Contract Act or other laws and regulations, the remaining provisions of these Terms and the remaining portion of any provision determined to be invalid or unenforceable in part shall continue to be in full force and effect.
Article 26 (Governing Law and Agreed Jurisdiction)
1. The governing law of these Terms and the service use agreement shall be Japanese law.
2. All disputes arising from or related to these Terms or the service use agreement shall be subject to the exclusive jurisdiction of the district court having jurisdiction over the Company's location as the court of first instance.
Addendum: These Terms shall be revised and enforced from November 9, 2023.
All inquiries regarding these Terms and the Service should be directed to the following:
Address: 78-30 Koizumi-cho, Hikone City, Shiga Prefecture 522-0043
Favorite Co., Ltd. Support Center
Toll-free number: 0120-34-7820
Email address: support@f-favorite.net