Thank you for your continued patronage of our products.

We sincerely apologize for the recent discovery of an error in the packaging material used for some of our Dinosaur Mini Model Skull Series FDW-508 Pachycephalosaurus Skull Mini Models.
We deeply regret any inconvenience this may have caused to our customers and all parties concerned.

1. Details

Affected Product: Dinosaur Mini Model Skull Series FDW-508 Pachycephalosaurus Skull Mini Model
Affected Shipping Period: October 18, 2025 - October 29, 2025
Nature of the Error: For some products shipped during the affected period, incorrect packaging material from a similar product was used. As a result, the text "Supervised by Fukui Prefectural Dinosaur Museum," which should not have been present, was erroneously displayed in two locations: the front center and upper back of the packaging material. Please refer to the diagram below for the correct and incorrect packaging material for the product.

2. Request to Customers

If you have any inquiries regarding this matter or wish to return the affected product, please contact us at the inquiry details below.


3. Contact Information

Contact Point: Favorite Co., Ltd. Support Center
Phone: 0120-34-7820 (Toll-free)
Other: You can also contact us via the Inquiry Form.

We deeply apologize again for the significant inconvenience caused to our customers, the Fukui Prefectural Dinosaur Museum, and all other parties concerned.
We will strive to further strengthen our management system to prevent recurrence of such issues in the future, and we kindly ask for your understanding.